About Us
Griffin Home Health Care Inc. was started in 1983 and later incorporated in 1986 by William H. Bill Griffin out of a strong and sincere concern for my fellow man and asserted desire to be in business for myself. The company was started in a smaller manner serving the patrons, patients and customers primarily in the Charlotte Area with durable medical equipment; wound care, ostomy, and bathroom safety. Much of our early success was attributed to the kind and professional service but also because contrary to much of the competition, we accepted assignment from Medicare and many other major insurance carriers. The company has grown as has the needs of the community thus we have added respiratory, post mastectomy, diabetics, sleep therapy, and sports medicine.
In 1989, we moved from the independent drug store setting where “it” all began to a 2400 square foot facility on a main artery connecting downtown Charlotte to the southeast corridor of the city to include Matthews and Monroe. The relocation stimulated growth and proved convenient for many customers and patrons throughout the Metrolina Area, which includes all of the Charlotte Mecklenburg and surrounding counties. We have continued to grow in services, customer base and product lines and are always searching for new and improved products and services as needs arise. In 1997 we expanded from the 2400 square foot facility to approximately 9000 square feet of warehouse, showroom and office so as to serve the patrons, patients and customers more efficiently and effectively. Again, the expansion has proven to be very beneficial.
Currently we provide a wide range of home medical equipment and related supplies for individual patients, physicians, clinics, assisted living centers, nursing facilities as well as a wide variety of commercial accounts. All of this is accomplished by a committed staff of about 20 associates. The company and staff make an asserted effort to maintain the highest degree of professionalism, honesty, sincerity, and integrity with every patient and care giver we serve, with every doctor and health professional that we have contact, and with every customer who calls or walks in the door. We make every attempt to locate those hard items to find, to stock and adequate supply of inventory to meet the customer needs and to try to fill the wants and wishes of all of our patrons in as timely manner as possible. We take pride in our business and care for our customers, realizing that they “pay our salary.” We provide delivery of equipment, whether rental or sale. We encourage our patrons to pick up supplies however we will ship these by either US Mail of UPS. We aim to please! We accept all major credit cards, personal checks, Medicare, Medicaid, and most major insurances.
Anyone needing services will receive those services to the extent they can be effectively and efficiently provided, and when necessary, supported by a physicians order.
In keeping our philosophy of continued self-improvement, Griffin Home Health Care received a North Carolina Home Care License to provide Clinical Respiratory Services. We continue to grow; however our goal remains the same “To provide the best quality patient care and to strive for excellence in our every endeavor.” You not only have our commitment but our promise.”
